Privacy Policy

1. Information We Collect

To provide and improve the services offered through PharmaFly, we may collect certain types of personal information.

Account Information (Optional): When you create an account, we may collect information such as your email address. This information may be used for login purposes, account recovery, and important service notifications.

Device Information: We may automatically collect technical information about the device used to access the App, including device model and hardware type, operating system version, unique device identifiers, and app version and configuration details.

Usage Information: To help improve the performance and learning experience of PharmaFly, we may collect anonymised usage data such as interactions with the App, time taken to complete questions, performance statistics and revision progress, and error reports and technical diagnostics.

Payment Information: If you purchase premium features or subscriptions, payment transactions are processed securely through the Apple App Store or other authorised payment platforms. PharmaFly does not store or process payment card details directly.

2. Third-Party Services

PharmaFly may use trusted third-party service providers to support the operation of the App, such as analytics providers, hosting services, and payment processors.

These services may collect limited technical information about device usage to help monitor app performance and improve reliability. Each third-party provider operates under its own privacy policy.

3. How We Use Your Information

The information collected through PharmaFly may be used for the following purposes:

• To provide and maintain the functionality of the App
• To personalise and enhance the learning experience
• To analyse how users interact with revision questions and features
• To identify bugs, errors, or performance issues
• To develop new features and improvements
• To manage subscriptions and payment processing
• To ensure the security and stability of the App
• Where possible, information used for analytics or product improvement is aggregated or anonymised.

4. Data Sharing

We do not sell or rent personal information to third parties.

Your information may be shared only in the following circumstances:

• Legal obligations: Where disclosure is required by law, regulation, or legal process.
• Service providers: Trusted third-party providers who assist in operating the App may process data on our behalf and are required to protect personal information appropriately.
• Business transfers: If PharmaFly undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational measures designed to safeguard personal information against unauthorised access, disclosure, alteration, or destruction.

While we take reasonable precautions to protect personal data, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

6. Your Rights Under UK GDPR

If you are located in the United Kingdom or the European Economic Area, you have certain rights regarding your personal data under the UK GDPR.

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (“right to be forgotten”)
• The right to restrict certain forms of processing
• The right to request transfer of your data to another service provider
• The right to object to certain types of processing
• Rights related to automated decision-making and profiling
• Requests relating to these rights can be made using the contact information provided below.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

In some cases, information may be retained for longer periods where required by law, regulatory obligations, or legitimate operational purposes.

8. Children’s Privacy

PharmaFly is intended for individuals preparing for professional pharmacy examinations and is not designed for use by individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that personal data from a child has been collected without appropriate consent, we will take steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices.

When updates occur, the revised Privacy Policy will be published within the App and the “Last Updated” date will be updated accordingly. Users are encouraged to review the policy periodically.

10. Cookies and Similar Technologies

PharmaFly may use cookies or similar tracking technologies to monitor usage patterns, improve functionality, and remember certain user preferences.

You may be able to control cookie behaviour through your device settings. Please note that disabling certain cookies may affect some features of the App.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: z.qaderi01@gmail.com

12. Lawful Basis for Processing

Under the UK GDPR and Data Protection Act 2018, PharmaFly processes personal data on the following lawful bases:

• Performance of a contract – when providing the services available within the App
• User consent – where you voluntarily opt into certain features or communications
• Legitimate interests – to maintain, secure, and improve the App
• Legal obligations – where processing is required to comply with applicable laws

13. International Data Transfers

In certain circumstances, personal information may be transferred to or processed in countries outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are implemented to ensure the protection of personal data in accordance with applicable data protection legislation.

14. Data Protection Officer

For enquiries relating specifically to data protection matters, you may contact our Data Protection Officer:

Email: z.qaderi01@gmail.com

15. Complaints

If you have concerns about how your personal data has been handled, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

16. Third-Party Links

The App may contain links to third-party websites or services that are not operated by PharmaFly. We do not control these external sites and are not responsible for their privacy practices.

Users should review the privacy policies of any external services they visit.

17. Automated Decision Making

PharmaFly does not use automated decision-making systems that have legal or similarly significant effects on users without human involvement.

18. Marketing Communications

With your consent, we may occasionally send communications about new features, updates, or services related to PharmaFly.

You may opt out of marketing communications at any time by adjusting your preferences within the App or contacting us directly.

19. Data Breach Procedures

If a security breach occurs that affects personal data, we will notify affected users and the relevant supervisory authority where required by law.

20. Sensitive Personal Data

PharmaFly does not collect sensitive categories of personal information such as data relating to race, ethnicity, religion, health status, or biometric identifiers.

21. Accountability and Compliance

We maintain records of our data processing activities and implement appropriate technical and organisational safeguards to demonstrate compliance with applicable data protection regulations.

By using PharmaFly, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.

We encourage users to review this Privacy Policy periodically to remain informed about how their information is protected.